As we move forward from the disruptions of 2020, does any of this sound familiar?
Organisations have had to pivot due to budget cuts, loss of revenue and uncertainty about the future economy.
Teams need to get innovative about how they move forward to achieve tangible results and support the organisations profitability
Building engagement, wellbeing and retaining high performers is now more important than ever to boost and maintain productivity and performance
If any of this resonates, then you understand the importance of adapting your leadership style to effectively navigate this new reality emerging for leaders and organisations.
Coaching skills are needed now more than ever.
Your workplace has implemented flexible working policies and you need to adapt your leadership style to get the best from your people.
With many people reflecting on what “meaningful work” means for them, when you build a coaching culture you'll be more successful at motivating and retaining your people.
Your teams learning & development will need to occur in multiple ways, with less reliance on external providers to support the growth and development of your people.
You'll need to build cultures of high trust, innovation and creativity to successfully operate in the "COVID" economy.
How do you do this?
We’re here to support you to respond to these challenges quickly.
Introducing the...
Coaching Essentials for Leaders programme
This programme will teach you to:
Understand what coaching is and when a coaching approach works best
Be able to apply powerful communication skills that can be used in all areas of life
Understand how we learn, what drives our behaviours and how to embed habits
Be able to help a person to raise their awareness and increase their perspective to generate new, more creative solutions
Understand how to build high levels of trust in relationships
Use a coaching approach to giving feedback that maximises behaviour change
Be able to facilitate developmental coaching sessions using a coaching conversation model
Be able to coach in the moment with individuals and groups
What makes this programme different from other coaching skills trainings?
We walk the talk. Your facilitator and coach, Michelle, is not only an experienced professional coach but she has also been in your shoes; operating as a leader, a Manager and a Project Manager for many years before becoming a professional coach. In her own business she continues to use these skills with her staff and contractors.
Find the learning solution that works best for you. There are several options for how you can approach this programme to learn and integrate these skills. Choose from face to face, online or a blended approach. Work together as a leadership team or join as an individual participant.
Peer support. You’ll strengthen relationships with your colleagues and/or build new relationships with fellow participants as you regularly connect through the programme. Social learning occurs through discussions, sharing knowledge, practicing together and giving supportive feedback.
Long-time access to materials when you participate in the on-line version of this programme. Go back and watch the videos as many times as you like to support the integration and application of your learning.
Meet your coach and facilitator:
Michelle Dalley
Michelle has been a professional Coach, trainer and facilitator for over ten years. She’s coached and trained hundreds of leaders to improve communication, lift performance and achieve new outcomes. She’s also trained, certified and supervised many coaches to develop their coaching capability. Michelle is certified in 8 coaching methodologies, with another one under way:
- Certified Coach: Conversational Intelligence™
- Master Practitioner and Trainer: Neuro Linguistic Programming
- Certified Instructor: Transforming Communication
- Master Coach & Trainer: mBIT
- Certified Leadership Coach: Babcock Coaching Methodology
- Certified Belief Change Practitioner & Trainer
- Accredited Facilitator: DiSC Profiling
- Accredited Coach & Trainer: The 10 Behaviours of Successful People™
- Accredited Master Coach & Trainer: BravaTrak High Performance Coaching
- Positive Neuroplasticity Practitioner
In Michelle’s earlier career she was an Operations Manager, occasional Project Manager and Business Improvement and Compliance Manager spanning over 12 years. She understands first-hand the challenges that leaders face and how a coaching approach can transform results.
Michelle loves to study psychology and neuroscience and is continually upskilling herself in new coaching techniques and advances to help support her clients and students.
"The value I received from this programme was enormous! It provided a combination of refreshing ideas, tools and techniques which were supported by science and facts. There was an excellent balance between theory and practice, allowing time for raising my own self-awareness and insights, while also benefitting from practicing and interacting with others."
- Jennifer Bertie, Head of Operations
3 Options for how you can learn these essential leadership skills
Face to face for teams
Join us in the classroom for an immersive experience.
Book an enquiry call nowBlended Learning for teams
Self-paced online learning in-between live integration sessions.
Book an enquiry call nowBlended learning for individuals
Self-paced online learning in-between live integration sessions.
Sign me up nowWhat you get access to
This highly practical programme is an introduction into the essential coaching skills for leaders.
Content Covered: Face to Face and Online options
- Understanding what coaching is and isn’t
- Deciding when to coach or when to use another approach
- The psychology of coaching
- Building trust and rapport
- Multi-level listening
- Asking powerful questions
- Giving feedback in performance coaching and developmental coaching
- Core coaching principles
- Holding powerful developmental coaching conversations using the IGNITE framework
- Coaching in the moment
- Dealing with resistance in developmental coaching
An interactive learning experience:
Face to face for leadership -teams
Book an enquiry call nowOn-line for teams and individuals
Book an enquiry call nowHere’s what leaders like you, say about our coaching training
I highly recommend this course - it delivers everything you come across as a people leader. Michelle definitely has a finger on the pulse of what people leaders need/want and also around the changes we have all been through with COVID and working from home. This course exceeded expectations and also met my need for interactive and self- paced learning. I now have a great tool to add to my leadership toolkit and Michelle has ignited my passion again.
- Sandy Wright, Digital Sales Team Leader
On Michelle’s courses I have been challenged and supported to grow and develop my skills as a coach. There is always generous sharing of knowledge and experience, and Michelle also offered the opportunity to go deeper and really instigate the changes I needed to be who I want to be and achieve what I want to do. The one on one coaching sessions I have had with Michelle have been transformational. Thank you.
- Niki van Paassen, Coach & Trainer
This programme provides practical skills that can be used and applied to all aspects of life and relationships. It’s making me more conscious and thoughtful in my interactions and I’m giving more feedback when talking to people (at work and personally) about problems and issues. I liked the online learning approach and found it easier to concentrate and be focussed. I also liked being able to go at my own pace – rewind videos, pause and take notes.
- Frances, Content Lead
The course content was great, well presented and very relevant. I also enjoyed meeting and practicing with like-minded people. I’ve been able to successfully improve relationships via the coaching framework with the team I’ve been coaching. In short, this is a very worthwhile programme to complete.
- Tony, Scrum Master/Agile Coach
If you're not comfortable having coaching conversations this will provide skills to help you do so. I learned how to listen better and actually hear what someone was saying to me. Listening is key - it has taught me listening skills I can use in work relationships and with my teenager. I also learnt that coaching can happen in many settings.
- Camilla
I found the concepts really interesting, as well as the references to neuroscience. I enjoyed the frameworks and whilst there is a lot to take in, I’m keen to put it to use. It’s given me a positive framework for working with the team, that I’m looking forward to using and sharing. Doing it online meant that I could do it at my own pace and can go back and review.
- Manager
Can I purchase bulk access for a number of staff?
How long will I have access to the online lessons?
What if I miss an interactive session?
When do the interactive sessions occur for the online learning options?
What if I don’t understand something or have a question about an online lesson?
How much time do I need to put aside for online learning each week?
Can I get a refund?
What it comes down to is this… you cannot continue to operate in the old ways and expect your people to lift their performance and increase innovation:
Monitoring staff hours as a measure of performance has never been a strong motivating factor or contributor to high performance… when people work more flexibly the focus for leaders is on outcomes/outputs and building high levels of trust.
Telling people what to do and rushing in and solving their problems creates a workforce reliant on continual input from you, their leader. This approach doesn’t build intrinsic motivation for high performance AND it gets in the way of people taking personal responsibility and ownership.
True innovation and creativity occurs in an environment of high trust and psychological safety. Command and control cultures stifle creativity and promote group think – getting more of the same results.
How you communicate, set expectations and influence your people will become even more important as we operate in more virtual and budget conscious environments.
As a leader who embraces coaching skills and cultivates a coaching culture you and your team will stand out to others as high performers, who deliver tangible results.
Equip yourself for the workplaces of the future.
It’s time to develop your coaching skills and step more into being a people leader and influencer, rather than a Manager of resources.
If you continue to follow the common approach of directing, instructing and telling your people what to do – thinking your job is to have all the solutions – you’ll continue to experience frustration, feel exhausted trying to be across everyone’s work, increasing levels of disengagement and mediocre results. You won’t be positioning yourself, your team or your organisation to take on the challenges of the new environment and to thrive.
This way of working with greater flexibility has been talked about for many years, policies have even been written in preparation for people to work more flexibly but for the majority of organisations it hasn’t happened. There hasn’t been the right infrastructure in place or the type of high-trust cultures that would enable this approach.
With the enforced lock-downs we’ve now experienced first-hand that this type of work environment is more than a possibility, it can work and it can deliver results. What’s needed to ensure success moving forward is to develop and adjust your leadership approach to respond effectively; to build trust and to lead your people in a more empowering way that delivers tangible results.
Are you ready to realise your leadership potential and equip yourself with practical, proven and profound skills and frameworks to coach your people? Then let’s chat.
